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All
Keynote
Speaker: Joachim Schiermacher
Session Moderator: Joachim Schiermacher
Kicking off the Master Class 2023 with our CEO, Joachim Schiermacher. We are in for a fast-paced day of expert sessions with several hours of brand new content, including sessions on some very exciting new features!
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Advanced authoring
Deployment
Speaker: Morten Neubert
Session Moderator: Morten Neubert
So, you have finished recording all your processes, and have added value to them in the editor. The next natural step is to publish the content and make it available and easily accessible to those users who will be consuming it. In this session our Senior Support Consultant Morten Neubert will cover deployment to:
Microsoft IIS
• Microsoft SharePoint
• Clicklearn ContentCloud
• In-app Assist and InsideHelp for IFS Enterprise Applications
• In-app Assist and InsideHelp for Microsoft Dynamics D365 apps
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Advanced authoring
The new side-bar feature
Speaker: Michael Olsen
Session Moderator: Michael Olsen
Join us for a webinar to learn about our new product feature, the Sidebar, which is set to revolutionize the content-building experience with our user adoption authoring tool. The Sidebar offers a new launch method for content types, allowing for context-sensitive and relevant help for end-users at the teachable moment within the application that you have built with our solution. Initially showcased in Microsoft D365 Customer Engagement, this feature will eventually be available on all supported platforms. Don't miss out on this opportunity to see firsthand how the Sidebar can enhance your user adoption and overall user experience.
• Discover the new Sidebar feature in our user adoption authoring tool that will transform content building.
• See a live demonstration of the Sidebar in action.
• Learn how the Sidebar offers a new launch method for content types and enables context-sensitive, relevant help for end-users, in-app.
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Advanced authoring
The new versioning feature
Speaker: Christine Eltz
Session Moderator: Christine Eltz
Join us for a webinar to learn about the new versioning feature in ClickLearn Attain. Since the release of version 12.1.0.113, authors now have access to new features for controlling the versioning of published content. Discover how to utilize endpoint configuration and language-independent URL parts to optimize your versioning strategy. Don't miss out on this opportunity to enhance your ClickLearn Attain experience and improve your versioning capabilities.
• Discover the new versioning feature in ClickLearn Attain.
• Learn how to control the versioning of your published content with endpoint configuration and language-independent URL parts.
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Advanced authoring
Version updates and replay
Speaker: Jenna Hamilton-Cesar
Session Moderator: Jenna Hamilton-Cesar
Join us for a webinar on handling supported and unsupported platform versioning in ClickLearn. Learn how to update source content from one version to the next, with or without the support of the Replay feature. Our expert trainers will guide you through the process of managing platform versioning, including best practices for ensuring a seamless transition between versions. Don't miss out on this opportunity to enhance your versioning capabilities and improve your ClickLearn experience. Register now to secure your spot!
• Discover how to effectively manage platform versioning to ensure your content stays up-to-date and relevant.
• Learn about the benefits of using the Replay feature to support your versioning strategy and simplify the update process.
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Advanced authoring
Migrate to Attain workshop
Speaker: Per Ferdinandsen
Session Moderator: Per Ferdinandsen
Join us for a workshop designed for ClickLearn Classic users who want to upgrade to ClickLearn Attain. Discover the many improvements and new features that come with ClickLearn Attain and learn how to migrate your existing source files and published content. This workshop will provide you with a better understanding of the migration process, including the steps involved and how to ensure a seamless transition. Don't miss out on this opportunity to get started on the free upgrade and improve your ClickLearn experience.
• Get hands-on experience with the migration process and receive guidance from our expert trainers.
• Learn how to take advantage of the many benefits of ClickLearn Attain and enhance your content creation and delivery capabilities.
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Advanced authoring
Localization
Speaker: Peter Højlund Løvskov
Session Moderator: Peter Højlund Løvskov
If you're looking to take your ClickLearn content to a global audience, then this is the perfect opportunity for you. In this webinar, we'll explore the various aspects of localization and how ClickLearn can help you achieve your translation objectives, regardless of the language or audience.
Topics covered:
- Translation objectives
- Methods of localization
- Depth of translation required
- Translation process from start to finish
- Planning and executing translation of a project
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Advanced authoring
Automated Process Testing
Speaker: Per Ferdinandsen
Session Moderator: Per Ferdinandsen
Learn how to further automate your Automated Process Testing (APT) features of ClickLearn! One small step for automation, one giant leap for ClickLearners. Ready to take the leap? Join this session to learn how you can test your systems across applications and platforms. If you’re looking to expand your ClickLearn capabilities and get more out of the content you’ve already created, this session is for you!
Here is what we will cover:
• Setting up an APT test and reviewing components.
• How you can use variables and functions to customize your testing.
• Executing tests and reporting results.
• How to use both the UI and the APT Console terminal tool to execute our tests
• How to access your data using the Automated Process Testing (APT) API, meaning the tests will run without you even having to open your systems. This will be the automation of the automation!
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Advanced authoring
ClickLearn Universe
Speaker: Lucia Vengrinova
Session Moderator: Lucia Vengrinova
ClickLearn Universe is the first online academy built specifically to cater to the needs of ClickLearn users. The platform’s objective is to support you in getting the most out of ClickLearn – it delivers guided learning through free courses, modules, and hands-on challenges, all aimed at expanding your ClickLearn- and digital adoption-related skillset and shedding light on the variety of ClickLearn features and use cases.
In this session we will cover:
• ClickLearn Universe vision
• Feature and Content roadmap
• Recommended learning path for authors and others
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Questions and answers
Q & A session - panel
Speakers: Morten Neubert, Jenna Hamilton-Cesar, Michael Olsen
Session Moderator: Michael Olsen
Join us for an exciting Q&A panel discussion with our Customer Success and Support Team, as well as our Founder and Chief Architect, Michael Olsen. This is your opportunity to engage with the people behind ClickLearn and ask any questions you have about our product and services. From technical support to content strategy, and product development, our panelists are here to answer all your questions and provide insight into the ClickLearn experience. Don't miss out on this unique opportunity to connect with our team and get the information you need.
|
|
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All
Keynote
Speaker: Joachim Schiermacher
Session Moderator: Joachim Schiermacher
Kicking off the Master Class 2023 with our CEO, Joachim Schiermacher. We are in for a fast-paced day of expert sessions with several hours of brand new content, including sessions on some very exciting new features!
|
|
|
Advanced authoring
Deployment
Speaker: Morten Neubert
Session Moderator: Morten Neubert
So, you have finished recording all your processes, and have added value to them in the editor. The next natural step is to publish the content and make it available and easily accessible to those users who will be consuming it. In this session our Senior Support Consultant Morten Neubert will cover deployment to:
Microsoft IIS
• Microsoft SharePoint
• Clicklearn ContentCloud
• In-app Assist and InsideHelp for IFS Enterprise Applications
• In-app Assist and InsideHelp for Microsoft Dynamics D365 apps
|
|
|
Advanced authoring
The new side-bar feature
Speaker: Michael Olsen
Session Moderator: Michael Olsen
Join us for a webinar to learn about our new product feature, the Sidebar, which is set to revolutionize the content-building experience with our user adoption authoring tool. The Sidebar offers a new launch method for content types, allowing for context-sensitive and relevant help for end-users at the teachable moment within the application that you have built with our solution. Initially showcased in Microsoft D365 Customer Engagement, this feature will eventually be available on all supported platforms. Don't miss out on this opportunity to see firsthand how the Sidebar can enhance your user adoption and overall user experience.
• Discover the new Sidebar feature in our user adoption authoring tool that will transform content building.
• See a live demonstration of the Sidebar in action.
• Learn how the Sidebar offers a new launch method for content types and enables context-sensitive, relevant help for end-users, in-app.
|
|
|
Advanced authoring
The new versioning feature
Speaker: Christine Eltz
Session Moderator: Christine Eltz
Join us for a webinar to learn about the new versioning feature in ClickLearn Attain. Since the release of version 12.1.0.113, authors now have access to new features for controlling the versioning of published content. Discover how to utilize endpoint configuration and language-independent URL parts to optimize your versioning strategy. Don't miss out on this opportunity to enhance your ClickLearn Attain experience and improve your versioning capabilities.
• Discover the new versioning feature in ClickLearn Attain.
• Learn how to control the versioning of your published content with endpoint configuration and language-independent URL parts.
|
|
|
Advanced authoring
Version updates and replay
Speaker: Jenna Hamilton-Cesar
Session Moderator: Jenna Hamilton-Cesar
Join us for a webinar on handling supported and unsupported platform versioning in ClickLearn. Learn how to update source content from one version to the next, with or without the support of the Replay feature. Our expert trainers will guide you through the process of managing platform versioning, including best practices for ensuring a seamless transition between versions. Don't miss out on this opportunity to enhance your versioning capabilities and improve your ClickLearn experience. Register now to secure your spot!
• Discover how to effectively manage platform versioning to ensure your content stays up-to-date and relevant.
• Learn about the benefits of using the Replay feature to support your versioning strategy and simplify the update process.
|
|
|
Advanced authoring
Migrate to Attain workshop
Speaker: Per Ferdinandsen
Session Moderator: Per Ferdinandsen
Join us for a workshop designed for ClickLearn Classic users who want to upgrade to ClickLearn Attain. Discover the many improvements and new features that come with ClickLearn Attain and learn how to migrate your existing source files and published content. This workshop will provide you with a better understanding of the migration process, including the steps involved and how to ensure a seamless transition. Don't miss out on this opportunity to get started on the free upgrade and improve your ClickLearn experience.
• Get hands-on experience with the migration process and receive guidance from our expert trainers.
• Learn how to take advantage of the many benefits of ClickLearn Attain and enhance your content creation and delivery capabilities.
|
|
|
Advanced authoring
Localization
Speaker: Peter Højlund Løvskov
Session Moderator: Peter Højlund Løvskov
If you're looking to take your ClickLearn content to a global audience, then this is the perfect opportunity for you. In this webinar, we'll explore the various aspects of localization and how ClickLearn can help you achieve your translation objectives, regardless of the language or audience.
Topics covered:
- Translation objectives
- Methods of localization
- Depth of translation required
- Translation process from start to finish
- Planning and executing translation of a project
|
|
|
Advanced authoring
Automated Process Testing
Speaker: Per Ferdinandsen
Session Moderator: Per Ferdinandsen
Learn how to further automate your Automated Process Testing (APT) features of ClickLearn! One small step for automation, one giant leap for ClickLearners. Ready to take the leap? Join this session to learn how you can test your systems across applications and platforms. If you’re looking to expand your ClickLearn capabilities and get more out of the content you’ve already created, this session is for you!
Here is what we will cover:
• Setting up an APT test and reviewing components.
• How you can use variables and functions to customize your testing.
• Executing tests and reporting results.
• How to use both the UI and the APT Console terminal tool to execute our tests
• How to access your data using the Automated Process Testing (APT) API, meaning the tests will run without you even having to open your systems. This will be the automation of the automation!
|
|
|
Advanced authoring
ClickLearn Universe
Speaker: Lucia Vengrinova
Session Moderator: Lucia Vengrinova
ClickLearn Universe is the first online academy built specifically to cater to the needs of ClickLearn users. The platform’s objective is to support you in getting the most out of ClickLearn – it delivers guided learning through free courses, modules, and hands-on challenges, all aimed at expanding your ClickLearn- and digital adoption-related skillset and shedding light on the variety of ClickLearn features and use cases.
In this session we will cover:
• ClickLearn Universe vision
• Feature and Content roadmap
• Recommended learning path for authors and others
|
|
|
Questions and answers
Q & A session - panel
Speakers: Morten Neubert, Jenna Hamilton-Cesar, Michael Olsen
Session Moderator: Michael Olsen
Join us for an exciting Q&A panel discussion with our Customer Success and Support Team, as well as our Founder and Chief Architect, Michael Olsen. This is your opportunity to engage with the people behind ClickLearn and ask any questions you have about our product and services. From technical support to content strategy, and product development, our panelists are here to answer all your questions and provide insight into the ClickLearn experience. Don't miss out on this unique opportunity to connect with our team and get the information you need.
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