October 31st, 2024
10AM CEST, 10AM EDT

2024 Masterclass Logo

Join MasterClass 2024.

Sessions, interactive talks, and practical examples

Explore the Future of AI-Powered Learning with ClickLearn Attain

We are excited to invite you to MasterClass 2024, where cutting-edge AI and expert insights come together to elevate your authoring skills. Join us for an advanced experience designed to maximize the potential of your ClickLearn Attain.

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Flexible learning: Live or on-demand

Enjoy a full day of transformative content whenever you want, with the option to watch live or access on-demand sessions later.

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Unboxing ClickLearn Attain

Get a high-level overview of the latest features and learn how to effectively apply them within your organization during this fast-paced session.

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AI-driven capabilities

Gain insights from the creative forces behind ClickLearn, including our pioneering customer team and leadership, all committed to driving the synergy of technology and user education.

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Q&A Sessions with Speakers

Engage with our experts and ask questions during live Q&A sessions. Gain invaluable knowledge and enhance your authoring skills with ClickLearn Attain's innovative features.


 

Limited seats available for this conference

First-come, first-served! Limited availability for the MasterClass conference – seize this golden opportunity to reshape your understanding of AI in corporate learning!

Sessions, Interactive Talks, and Expert Insights

Experience one of the strongest content lineups for skill enhancement and AI-driven learning

EU US

10minsOct 31
10:00 CET

All Keynote: On-boarding, performance support & training in the dawn of AI

Speaker: Joachim Schiermacher

Session Moderator: Joachim Schiermacher

Our CEO, Joachim Schiermacher, will examine the trends shaping how people engage with software and adapt to change. He will be discussing how ClickLearn stays committed to supporting both traditional learning as well as modern in-app-learning experiences. AI is the buzz of town and ClickLearn are committed to delivering AI-driven features enhancing the experiences and improving workforce performance for both authors and end users.

20minsOct 31
10:12 CET

All Unboxing ClickLearn in 2024

Speakers: Morten Neubert, Marie Lawrie

Session Moderator: Marie Lawrie

ClickLearn Attain was released on October 6, 2020, more than 4 four years ago, containing 150+ new or enhanced features. In the past four years, we have added more powerful capabilities to the authoring platform and end-user experiences.
In 30 minutes, we will take you through a fast-paced "Unboxing ClickLearn" experience, where we take a high-level look at "What's in the box. "You will learn exactly which major features make up ClickLearn and when and where you should and could apply those capabilities in your organization.
Take aways

  • Identify the different components and technologies that make up ClickLearn
  • Know when to apply each component and technology to your organization's benefit

20minsOct 31
10:39 CET

All The new User Experience Panel: Getting your feet wet

Speaker: Morten Neubert

Session Moderator: Morten Neubert

In this session we will show you the basics you need to complete to try out the powerful capabilities of the new User Experience Panel. Whether you are new to ClickLearn or a long-time customer with existing documentation and content, you will learn how to quickly get the User Experience Panel operational for yourself or a group of people.
Takeaways

  • Get up and running fast with an easy to follow 1, 2, 3, GO.. methodology
  • Identify which tasks need to be completed if you need to bring existing content into the User Experience Panel

20minsOct 31
11:06 CET

All ClickLearn is an investment in AI Technology

Speaker: Christine Eltz

Session Moderator: Christine Eltz

You may not have noticed, but ClickLearn has always been deeply dependent on AI in different ways to generate text and high-quality narration. With the rise of large language models, we have significantly increased our AI investments to achieve our commitment to always deliver market-leading experiences when it comes to intelligent user adoption.
This is a session we will take a deep dive into the features where you can benefit from AI:

  • AI Chat inside the User Experience Panel
  • Building your own AI brain using your existing assets (documents, presentations, etc)
  • Building multiple AI "Personas" with secure access to all or some of your content
  • Conversational learning inside Microsoft Teams with Alfred
we will teach you how to create customized personas of digital co-workers that can interact securely with your workforce and provide help and knowledge sharing 24/7/365.
Last, we will share our best practices for building AIs and maintaining digital assets for AIs.

20minsOct 31
11:22 CET

All From PowerPoint to narration in seconds

Speakers: Peter Højlund Løvskov, Imre Nagy

Session Moderator: Peter Højlund Løvskov

Imagine dragging a PowerPoint slide into your recordings or onboarding tours. Set up how long the narration should take and see how ClickLearn creates a virtual narrator that is on point with your PowerPoint content in one operation.
In this session, Peter will discuss the latest AI feature for ClickLearn authors - combining virtual narrators delivered by Colossyan with our AI-narration generator. We will also demonstrate how to fine-tune your narration. We will also show how you can use the virtual narrators within your existing content to increase engagement by your end users.
This is a co-hosted session with our strategic alliance partner Colossyan.
Key takeaways:

  • Learn how to get from PowerPoint to interactive content in seconds
  • See a fully integrated feature that will enhance your learning experiences in both the portals and the User Experience Panel.
  • Experience the Colossyan Virtual Avatar at work.

20minsOct 31
11:42 CET

All The new Virtual assistant in ClickLearn

Speaker: Peter Højlund Løvskov

Session Moderator: Peter Højlund Løvskov

In this session, our existing authors can examine the new virtual assistant delivered to the User Experience Panel. The new virtual assistant has better error recovery, reporting capabilities, a new pick-up pattern that allows users to start a process anywhere in your application, a new video format and much more. We will touch on the latest video format and the pick-up pattern.
Our senior customer success manager, Peter H�jlund, will guide you through this session so you will be in safe hands.
Key take-aways:

  • Get an understanding of the improvements to the Virtual assistant.
  • Get a peak of the new live assistant for both User Experience Panel users and extension users.
  • See the new video player with extended capabilities live.
  • Understand the tolerance of the Virtual Assistant.

20minsOct 31
11:58 CET

All The new Feature tours

Speaker: Marie Lawrie

Session Moderator: Marie Lawrie

We all want to do something special for our new employees, get them well-integrated into our organization, and ensure they feel confident working with our applications.
In this session, our seasoned CSM Marie Lawrence will demo the brand-new onboarding tours, which enable you to deliver engaging content to your end users inside the User eXperience Panel. Feature tours combine the strengths of annotations, guidance, video, and virtual narration with a single engine, allowing authors to pick their audience and deliver engaging journeys for newcomers and the last third who need special training.
Key takeaways:

  • An in-depth look at the use cases where you would use a Feature tour for your content.
  • How to create & deliver feature tours within Attain.
  • How to target audiences and application areas for delivery of feature tours.
  • How to deploy your feature tours to your audiences.

20minsOct 31
12:19 CET

All From documentation to Performance Support

Speaker: Christine Eltz

Session Moderator: Christine Eltz

Most organizations still rely on static documentation or learning portals. In this session you will learn how to turn your existing learning materials into performance support.
We are going to look at the components that make up the concept of �Performance Support�:

  • The new powerful notification system allows you to target and deliver crucial corporate information with laser precision in the moment of need.
  • Conversational and conceptual learning with Alfred for Microsoft Teams and within the User Experience Panel
  • On-screen guidance in the flow of work with the new virtual assistant within the User Experience Panel
  • The new UXP Dashboards

20minsOct 31
12:40 CET

All Deploying the User Adoption Center for IFS Cloud

Speaker: Christine Eltz

Session Moderator: Christine Eltz

We are excited to announce a brand new product specifically tailored for the IFS cloud and designed to make transitions to the cloud and change management easier and faster. In this session, we will cover the basics of how to move to moment-of-need, flow-of-work training using modifications to your existing content. We will look at how to set up a complete user adoption center inside your IFS cloud, utilize the AI capabilities, and, of course, how you best drive increased performance for your end users in IFS Cloud.

The key takeaways for this session are:

  • Setting up the User Adoption Center for IFS Cloud.
  • Configuring the User Experience and the AI Experience.
  • Working with the new User Adoption Center.

40minsOct 31
13:02 CET

All Mortens Corner Live with guests

Speakers: Morten Neubert, Michael Olsen, Joachim Schiermacher, Imre Nagy

Session Moderator: Morten Neubert

Mortens Corner Live brings Morten�s YouTube channel live for a day. This is an interactive session with Morten Neubert. Bring your problems to the session and enjoy some new stuff happening in Attain and the User eXperience Panel. Morten will most certainly talk about the latest ClickLearn browser extensions and how we removed the middleware from the recording experience in ClickLearn, making it faster, easier to deploy and much more reliable. But we will have multiple guests dropping in. Fasten your seatbelts for a live Mortens Corner.

10minsOct 31
10:00AM EDT

All Keynote: On-boarding & Performance Support in the dawn of AI

Speaker: Joachim Schiermacher

Session Moderator: Joachim Schiermacher

Our CEO, Joachim Schiermacher, will examine the trends shaping how people engage with software and adapt to change. He will be discussing how ClickLearn stays committed to supporting both traditional learning as well as modern in-app-learning experiences. AI is the buzz of town and ClickLearn are committed to delivering AI-driven features enhancing the experiences and improving workforce performance for both authors and end users.

20minsOct 31
10:12AM EDT

All Unboxing ClickLearn in 2024

Speakers: Morten Neubert, Marie Lawrie

Session Moderator: Marie Lawrie

ClickLearn Attain was released on October 6, 2020, more than 4 four years ago, containing 150+ new or enhanced features. In the past four years, we have added more powerful capabilities to the authoring platform and end-user experiences.
In 30 minutes, we will take you through a fast-paced 'Unboxing ClickLearn' experience, where we take a high-level look at "What's in the box. "You will learn exactly which major features make up ClickLearn and when and where you should and could apply those capabilities in your organization.
Take aways

  • Identify the different components and technologies that make up ClickLearn
  • Know when to apply each component and technology to your organization's benefit

20minsOct 31
10:39AM EDT

All The new User Experience Panel: Getting your feet wet

Speaker: Morten Neubert

Session Moderator: Morten Neubert

In this session we will show you the basics you need to complete to try out the powerful capabilities of the new User Experience Panel. Whether you are new to ClickLearn or a long-time customer with existing documentation and content, you will learn how to quickly get the User Experience Panel operational for yourself or a group of people.
Takeaways

  • Get up and running fast with an easy to follow 1, 2, 3, GO.. methodology
  • Identify which tasks need to be completed if you need to bring existing content into the User Experience Panel

20minsOct 31
11:06AM EDT

All ClickLearn is a deep investment AI Technology

Speaker: Christine Eltz

Session Moderator: Christine Eltz

You may not have noticed, but ClickLearn has always been deeply dependent on AI in different ways to generate text and high-quality narration. With the rise of large language models, we have significantly increased our AI investments to achieve our commitment to always deliver market-leading experiences when it comes to intelligent user adoption.
This is a session we will take a deep dive into the features where you can benefit from AI:

  • AI Chat inside the User Experience Panel
  • Building your own AI brain using your existing assets (documents, presentations, etc)
  • Building multiple AI �Personas� with secure access to all or some of your content
  • Conversational learning inside Microsoft Teams with Alfred
we will teach you how to create customized personas of digital co-workers that can interact securely with your workforce and provide help and knowledge sharing 24/7/365.
Last, we will share our best practices for building AIs and maintaining digital assets for AIs.

20minsOct 31
11:22AM EDT

All Bring PowerPoint slides to life in your ClickLearn content

Speakers: Peter Højlund Løvskov, Imre Nagy

Session Moderator: Peter Højlund Løvskov

Imagine dragging a PowerPoint slide into your recordings or onboarding tours. Set up how long the narration should take and see how ClickLearn creates a virtual narrator that is on point with your PowerPoint content in one operation.
In this session, Peter H�jlund will discuss the latest AI feature for ClickLearn authors - combining virtual narrators delivered by Colossyan with our AI-narration generator. We will also demonstrate how to fine-tune your narration. We will also show how you can use the virtual narrators within your existing content to increase engagement by your end users.
This is a co-hosted session with our strategic alliance partner Colossyan.
Key takeaways:

  • Learn how to get from PowerPoint to interactive content in seconds
  • See a fully integrated feature that will enhance your learning experiences in both the portals and the User Experience Panel.
  • Experience the Colossyan Virtual Avatar at work.

20minsOct 31
11:42AM EDT

All The new virtual assistant in ClickLearn

Speaker: Peter Højlund Løvskov

Session Moderator: Peter Højlund Løvskov

In this session, our existing authors can examine the new virtual assistant delivered to the User Experience Panel. The new virtual assistant has better error recovery, reporting capabilities, a new pick-up pattern that allows users to start a process anywhere in your application, a new video format and much more. We will touch on the latest video format and the pick-up pattern.
Our senior customer success manager, Peter H�jlund, will guide you through this session so you will be in safe hands.
Key take-aways:

  • Get an understanding of the improvements to the Virtual assistant.
  • Get a peak of the new live assistant for both User Experience Panel users and extension users.
  • See the new video player with extended capabilities live.
  • Understand the tolerance of the Virtual Assistant.

20minsOct 31
11:58AM EDT

All On-boarding Tours

Speaker: Marie Lawrie

Session Moderator: Marie Lawrie

We all want to do something special for our new employees, get them well-integrated into our organization, and ensure they feel confident working with our applications.
In this session, our seasoned CSM Marie Lawrence will demo the brand-new onboarding tours, which enable you to deliver engaging content to your end users inside the User eXperience Panel. Feature tours combine the strengths of annotations, guidance, video, and virtual narration with a single engine, allowing authors to pick their audience and deliver engaging journeys for newcomers and the last third who need special training.
Key takeaways:

  • An in-depth look at the use cases where you would use a Feature tour for your content.
  • How to create & deliver feature tours within Attain.
  • How to target audiences and application areas for delivery of feature tours.
  • How to deploy your feature tours to your audiences.

20minsOct 31
12:19PM EDT

All From documentation to Performance Support

Speaker: Christine Eltz

Session Moderator: Christine Eltz

Most organizations still rely on static documentation or learning portals. In this session you will learn how to turn your existing learning materials into performance support.
We are going to look at the components that make up the concept of �Performance Support�:

  • The new powerful notification system allows you to target and deliver crucial corporate information with laser precision in the moment of need.
  • Conversational and conceptual learning with Alfred for Microsoft Teams and within the User Experience Panel
  • On-screen guidance in the flow of work with the new virtual assistant within the User Experience Panel
  • The new UXP Dashboards

20minsOct 31
12:40PM EDT

All Deploying the User Adoption Center for IFS Cloud

Speaker: Christine Eltz

Session Moderator: Christine Eltz

We are excited to announce a brand new product specifically tailored for the IFS cloud and designed to make transitions to the cloud and change management easier and faster. In this session, we will cover the basics of how to move to moment-of-need, flow-of-work training using modifications to your existing content. We will look at how to set up a complete user adoption center inside your IFS cloud, utilize the AI capabilities, and, of course, how you best drive increased performance for your end users in IFS Cloud.

The key takeaways for this session are:

  • Setting up the User Adoption Center for IFS Cloud.
  • Configuring the User Experience and the AI Experience.
  • Working with the new User Adoption Center.

40minsOct 31
01:02PM EDT

All Morten�s Corner Live Stream + Guests

Speakers: Morten Neubert, Michael Olsen, Joachim Schiermacher, Imre Nagy

Session Moderator: Morten Neubert

Mortens Corner Live brings Morten�s YouTube channel live for a day. This is an interactive session with Morten Neubert. Bring your problems to the session and enjoy some new stuff happening in Attain and the User eXperience Panel. Morten will most certainly talk about the latest ClickLearn browser extensions and how we removed the middleware from the recording experience in ClickLearn, making it faster, easier to deploy and much more reliable. But we will have multiple guests dropping in. Fasten your seatbelts for a live Mortens Corner.

Christine Eltz

Christine Eltz

Christine Eltz, certified by Dell and CompTIA, is a passionate tech teacher who found her calling in ClickLearn. She provides a valuable learning experience, from quick pitches to comprehensive training. Join her insightful and engaging classes.

Imre Nagy

Imre Nagy

Head of the engineering team at Colossyan, where we built an AI-based video generation SaaS platform that supersedes the market leader, within just one year.
We are looking for talented and driven software engineers, who enjoy a friendly but fast-paced development environment with a truly amazing team based in Budapest.

Joachim Schiermacher

Joachim Schiermacher

Joachim Schiermacher, ClickLearn's co-founder and CEO, has extensive IT and management experience. Committed to user adoption and change management as success drivers, he is shaping ClickLearn into a leading e-learning authoring solution. Joachim also enjoys fine food and wine.

Marie Lawrie

Marie Lawrie

An award-winning professional with over 15 years in diverse fundraising and engagement, including annual gifts, prospect research, and major gifts. I excel in fundraising coordination, relationship building, event organization, and program management to drive success.

Michael Olsen

Michael Olsen

Michael Olsen is our Chief Software Architect, driving innovation and technology strategy. With extensive expertise in software development, he leads our efforts to deliver advanced solutions that improve efficiency and support growth. Under his guidance, our technology continually adapts to meet client needs and empower our team.

Morten Neubert

Morten Neubert

Morten Neubert has been with ClickLearn since 2018 and worked with ClickLearn Attain since its inception. He is a Senior Support Consultant at ClickLearn and the host of Morten's Corner. When he’s not working, he likes online gaming whenever his family duties allow it.

Peter Højlund Løvskov

Peter Højlund Løvskov

Peter Højlund Løvskov, a Customer Success Manager at ClickLearn, has a five-year tenure that started as a Product Evangelist. Formerly a Cloud Specialist for Adobe and an Account Manager, he switched to IT after working as a chef in Michelin-starred restaurants.

3h

Three hours of live advanced ClickLearn content.

8

Eight speakers who will share their knowledge and insights

10

Ten sessions cover trends, insights, and adoption.

Ask

Ask questions during the event via the integrated live chat.

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