Preparing your documentation and training for a Dynamics 365 upgrade

If you are planning an upgrade of your Dynamics 365 environment, you are probably considering how you can prepare your business for new and revised processes and how best to document the process changes for the end-users. At what stage do you start the preparations? How much collateral is needed to support your end-users in the best possible way? How do you organize your business around an increased update cycle?  And how, in the most cost-effective way, do you create the documentation and training collateral? 

These are some of the questions, that we will answer in this theme-packed session: 

The holy grail of training for upgrades. Learn more about a working model for how you best train your staff for upgrades. 

Creating upgrade training cost-effectively. We will demonstrate how you can leverage the ClickLearn recorder to rapidly create content for your end-users. 

Reusing content for the next upgrade. Once you have your key processes recorded, ClickLearn can automatically upgrade to a new version. We will demonstrate this strong feature that will save you hours of work.