Staying ahead of the rapid software update cycles in Dynamics 365

As Microsoft increases their software update cycles delivering must-take updates to the Dynamics-platform, enterprises are faced with new challenges when it comes to both testing and onboarding users to the new features. For enterprises that are under process regulation, this is a painful task as it requires them to validate all key processes before committing to an upgrade. Being able to easily create and maintain your standard operating procedures is paramount to succeeding in the hurricane of upgrades hitting your business. 

ClickLearn lets you record your business processes across platforms and applications and automatically replay those on a new and upgraded business system. This will not only validate your upgrade before it takes place. But it will also keep your training collateral and operating procedures current. 

In this session, we will take you through how fast you can create a sustainable baseline for all your key processes and how you can keep those current as your platform is upgraded. Learn more about: 

• How ClickLearn’s recording technology can help you create your baseline. 
• How to deal with cross-application testing. Even though key procedures work within the Dynamics application, what will happen with the system integrations that you've created for other systems? 
• Keeping your training content current. Why it's important to have a clean and current set of training materials available for your new employees.
• How ClickLearn can convert your testing recordings into crisp e-learning platforms for your employees to train on.